{"id":3273,"date":"2024-08-15T14:56:13","date_gmt":"2024-08-15T11:56:13","guid":{"rendered":"https:\/\/docs.unibell.tech\/?page_id=3273"},"modified":"2024-08-16T08:30:21","modified_gmt":"2024-08-16T05:30:21","slug":"gender","status":"publish","type":"page","link":"https:\/\/docs.unibell.tech\/?page_id=3273","title":{"rendered":"Gender"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/docs.unibell.tech\/wp-content\/uploads\/2024\/08\/gender_1.png\"><img decoding=\"async\" width=\"115\" height=\"84\" src=\"https:\/\/docs.unibell.tech\/wp-content\/uploads\/2024\/08\/gender_1.png\" alt=\"\" class=\"wp-image-3427\"\/><\/a><\/figure>\n\n\n\n<p>This block is used to identify a subscriber&#8217;s gender by his or her voice.<\/p>\n\n\n\n<p>To use this block you can connect it to the output of the \u2018IVR\u2019 block that is supposed to have a voice response or to the \u2018Recognition\u2019 block. If you do so the system will automatically identify a subscriber\u2019s gender via artificial intelligence technologies at this point of a scenario.<\/p>\n\n\n\n<p>This block has three possible outputs (results of the identification):<\/p>\n\n\n\n<p><strong>\u2018Male\u2019<\/strong> (the system identified a male voice)<\/p>\n\n\n\n<p><strong>\u2018Female\u2019<\/strong> (the system identified a female voice)<\/p>\n\n\n\n<p><strong>\u2018?\u2019 <\/strong>(the system could not identify a subscriber\u2019s gender)<\/p>\n\n\n\n<p>100% gender determination is not guaranteed.<\/p>\n\n\n\n<p>The gender can be determined:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>By voice;<\/li>\n\n\n\n<li>By full name.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/docs.cpaas.mittoapi.net\/wp-content\/uploads\/2024\/04\/gender-2.png\"><img decoding=\"async\" src=\"https:\/\/docs.cpaas.mittoapi.net\/wp-content\/uploads\/2024\/04\/gender-2.png\" alt=\"\" class=\"wp-image-2768\"\/><\/a><\/figure>\n\n\n\n<p>When selecting a definition by FULL name from a variable, its contents are analyzed, including the full name, surname and patronymic or first name. Depending on what it contains, the gender is determined.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/docs.cpaas.mittoapi.net\/wp-content\/uploads\/2024\/04\/gender-1.png\"><img decoding=\"async\" src=\"https:\/\/docs.cpaas.mittoapi.net\/wp-content\/uploads\/2024\/04\/gender-1-1024x528.png\" alt=\"\" class=\"wp-image-2776\"\/><\/a><\/figure>\n\n\n\n<p>Please note that the system analyzes the voice itself, not the semantic content of the response. This allows you to discreetly determine the gender, save it in a variable and use it for further analysis.<\/p>\n\n\n\n<p>To do this, you can place the &#8220;Variable&#8221; block under the desired output and select a variable with an assigned value in its settings, for example, &#8216;male&#8217;.<\/p>\n\n\n\n<p>Also, this block will allow you to create different branches of the script depending on the gender of the subscriber, if necessary.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/docs.cpaas.mittoapi.net\/wp-content\/uploads\/2024\/04\/gender1-1.png\"><img decoding=\"async\" src=\"https:\/\/docs.cpaas.mittoapi.net\/wp-content\/uploads\/2024\/04\/gender1-1-1024x524.png\" alt=\"\" class=\"wp-image-2777\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>This block is used to identify a subscriber&#8217;s gender by his or her voice. To use this block you can connect it to the output of the \u2018IVR\u2019 block that is supposed to have a voice response or to the \u2018Recognition\u2019 block. If you do so the system will automatically identify a subscriber\u2019s gender via <a href=\"https:\/\/docs.unibell.tech\/?page_id=3273\" class=\"more-link\">&#8230;<span class=\"screen-reader-text\">  Gender<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tpl\/scenario-personal.php","meta":{"footnotes":""},"class_list":["post-3273","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/docs.unibell.tech\/index.php?rest_route=\/wp\/v2\/pages\/3273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.unibell.tech\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/docs.unibell.tech\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/docs.unibell.tech\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.unibell.tech\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3273"}],"version-history":[{"count":2,"href":"https:\/\/docs.unibell.tech\/index.php?rest_route=\/wp\/v2\/pages\/3273\/revisions"}],"predecessor-version":[{"id":3428,"href":"https:\/\/docs.unibell.tech\/index.php?rest_route=\/wp\/v2\/pages\/3273\/revisions\/3428"}],"wp:attachment":[{"href":"https:\/\/docs.unibell.tech\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}